Terms of service

About This Shop
This online store operates as a registered business. All items are handmade/limited items sold on a very small scale.

Pricing
All prices shown are final. No VAT or sales tax is added. Official tax invoices are not provided. A receipt will be issued upon placing an order.

Orders & Payments
Payments are processed securely through PayPal/Credit Card. Orders are accepted on a first-come, first-served basis.

Shipping
Items are shipped within 3-5 business days after payment. Delivery times vary depending on the destination. Buyers are responsible for any customs fees or import duties.

Returns & Refunds
Due to the nature of small private sales, returns are only accepted within 1-3 business days of delivery if the item arrives damaged or incorrect. Please contact us first to arrange a return.

Contact
For any questions, please email: chateaughost.contact@gmail.com.